Head of Maintenance & Facilities
Job Summary
Dave, our current Head of Maintenance and Facilities, is moving on to new adventures after six years. We, therefore, seek a motivated and experienced professional to fill this full-time vacancy and play a pivotal role in supporting the operation of a busy independent veterinary referral hospital.
The Ralph is a multidisciplinary specialist referral centre for dogs and cats in beautiful Marlow, Bucks, west of London. Easily accessible from the M4 and M40 via the A404, our thriving team of 260 Ralphers is excited to welcome you! Our hospital is five and a half years old. Our premises comprise both clinical and non-clinical areas. The hospital is spread over approximately 30,000 square feet, with additional outdoor space for parking and dog walking.
The ideal candidate will have experience working in a similar role within the veterinary or healthcare sector and demonstrate good knowledge of the planned maintenance of the broad range of Mechanical and Electrical services within clinical environments. Experience in electrical, plumbing and general building maintenance is essential. This is an established, busy role. You will be enthusiastic about the facilities management industry, have an engaging personality, and be comfortable liaising with senior stakeholders.
Job Responsibilities
– Hold an industry-recognised qualification such as an IOSH, NEBOSH or IWFM Certificate.
– Ensure the building complies with all H&S and legal requirements through routine checks, including Legionella, EML’s fire doors, etc.
– Implement, manage and deliver the daily schedules of repair and maintenance, housekeeping, and security to maintain the building to a high standard.
– Create and deliver an annual maintenance plan for the facility and estates (garden and grounds).
– Ensure that all Environmental and Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
– Ensure the hospital meets its statutory building obligations in all health, safety and welfare areas at work, including statutory training and reporting.
– Ensure the completion and regular review of risk assessments for all work equipment and operations.
– Ensure that safety inspections are carried out and fire drills and alarms are correctly reported.
– Accountable for building safety inspections, risk assessments, lone working procedures, and ensuring employees know their responsibilities.
– Support the ongoing development of Health & Safety policies, risk assessments, systems of work and procedures.
– Maintain a thorough knowledge of safety, emergency and evacuation procedures and COVID-19 regulations.
– Reactive to emergencies, including outside of regular working hours.
– Managing staff and subcontracting works.
Person Specification
Experience
Essential:
– Experience in monitoring budgets and business planning processes.
– Evidence of working autonomously and as part of a team.
– Experience in providing Hard and Soft FM.
– Good IT Skills.
– Recognises priorities when problem-solving, identifies deviations from the usual pattern and can refer to seniors when appropriate.
– Able to work under pressure and to meet deadlines.
– Produce timely and informative reports.
– Customer Service
– Demonstrates accountability for delivering professional expertise and direct service provision.
Desirable:
– Significant experience delivering facilities and estate management, ideally within a hospital or healthcare environment.
– Previous experience working in the veterinary sector.
– Able to obtain and analyse complex technical information.
Qualifications
Essential:
– A recognised qualification such as an IOSH, NEBOSH or IWFM Certificate
– Evidence of continued professional development
– PAT testing qualification is preferred, but training can be provided.
Employment Terms
– Full-time (40 hours per week)
– Salary: £45,000 to £55,000 a year, depending on experience and qualifications
– 33 days annual leave (incl. Bank Holidays)
– Participation in the Employee Share Options Scheme
– Occasional night work to carry out essential maintenance tasks, ensuring minimal disruption to the hospital
– Discretionary training allowance
– Staff pet discount
Requirements
- Prior experience in facilities and estates management
- English speaking (native, professional, bilingual)
- Eligible to work in the United Kingdom
Benefits
- Salary: £45,000 to £55,000 DOE
- Annual leave: 33 days (incl. Bank Holidays)
- Others: Employee Share Options Scheme; staff pet discounts; and more.
To Apply
Ready to apply? Email your CV and cover letter to [email protected] (PA to Shailen Jasani; Founder, CEO & Clinical Director).
The closing date for applications is Wednesday, 2nd October 2024, but we encourage early submissions as we may close the advertisement sooner upon finding the ideal candidate.
The start date is flexible for the right candidate. As soon as possible would be ideal.
You must be eligible to work in the United Kingdom.