General Maintenance Assistant


Do you have experience in building and site maintenance and caretaking?
Do you fancy using your skills and experience in a veterinary hospital setting?

We are looking to appoint a full-time Maintenance Assistant at our specialist UK veterinary referral centre.

The Ralph is an independent multidisciplinary specialist referral centre for dogs and cats in beautiful Marlow, Bucks, west of London. Easily accessible from the M4 and M40 via the A404, our thriving team of 250 Ralphers is excited to welcome you!

Our hospital is five years old. Our premises comprise both clinical and non-clinical areas. The hospital is spread over approximately 30,000 square feet, with additional outdoor space for parking and dog walking.


Reporting to our Head of Maintenance, this general and varied role includes but is not limited to:

~ Performing routine building maintenance duties, including painting, minor electrical repairs, plumbing, carpentry, and heating and ventilation systems maintenance.
~ Cleaning the interior of the building, as well as machinery and equipment, and the exterior of the building, including gardening.
~ Completing administrative duties, such as completing forms, keeping records and reporting maintenance statuses to your supervisor.
~ Acceptance and distribution of deliveries.
~ Undertaking and recording regular checks on fire safety systems, water systems (Legionella), ladders, etc., using on-site maintenance records and reporting any problems arising.
~ Complying with all Health and Safety regulations.
~ Keeping an inventory of maintenance and cleaning supplies and equipment and reporting needs to your supervisor.
~ Responding to emergency calls for maintenance and repairs.
~ Diagnosing and troubleshooting a variety of issues.
~ Managing and monitoring the safety of contractors on site when carrying out repairs, maintenance and installation.
~ Being willing to carry out any reasonable activities as requested by staff or your supervisor.



~ Ability to stand or walk for extended periods; to bend, kneel, stoop, and lift or move heavy equipment.
~ Ability to read and interpret safety rules, operating and maintenance instructions, and other manuals and documents.
~ Ability to work in a team and follow instructions from supervisors.
~ The post holder must be prepared to be flexible, on occasions, to stay beyond their designated finishing time in return for overtime or time off in lieu.

Desirable but not essential:

~ Knowledge of HVAC, plumbing, electrical, carpentry, and mechanical systems (including relevant equipment and tools) is desirable but not essential.


Full-time (40hrs/wk) | £25k-£32k DOE | Employee share options | 160hrs Annual leave plus Bank Holidays

~ 1:2 weekends on call (remuneration to be confirmed)
~ Occasional night work to carry out essential maintenance tasks, ensuring minimal disruption to the hospital


  • Eligible to work in the UK
  • English speaker (native, bilingual, professional)


  • Salary: £25,000-32,000 DOE
  • Others: Employee share options; Staff pet discounts; Discretionary training allowance

To Apply

Ready to apply? Email your CV and cover letter to [email protected] (PA to Shailen Jasani; Founder, CEO & Clinical Director).

The closing date for applications is Thursday, 11th April 2024, but we encourage early submissions as we reserve the right to close the advertisement sooner upon finding the ideal candidate.

The start date is flexible for the right candidate. As soon as possible would be ideal.

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