Our Community

The Ralph website gets a makeover!

To accompany the opening of our referral centre, we thought it only fitting to give our website a fresh makeover. But take a deeper look and you’ll find there’s more to discover!

The Ralph website is designed with our communities in mind. There are a number of features to keep you informed about everything we do here at The Ralph, as well as for you to share your thoughts and be involved.

Our new look website was created by our design partners, New English Design, who joined our journey near the very start. Wendy, Carl and the team have developed everything around our brand, including the interior design at the hospital. Everything from our logo to the font, to the colours and images used, have been selected for one reason – they reflect our values, mission and vision. And it’s so great to see all of these elements come to life on our new website.

As well as adopting a totally new look, we have rethought the structure of the site to make things easier to find. You can read all about our services and facilities. Plus get to know the people behind The Ralph, by taking a look at our team biographies – they are a very multitalented bunch!

One feature we are very excited about is our online referral portal. The portal will enable referring practices to submit online referrals and to track the progress of your patient whilst they are in our care. You will be able to see when the patient arrives, as well as access medical information, lab results, and imaging studies. The idea behind the portal is to keep our referring practices well-informed about their patient and to support the delivery of compassionate and excellent care amongst the veterinary community. For more details on our referral portal, or to set up an account please get in touch with us via [email protected]. Please note that this portal is not for use by pet carers; it is a dedicated service for primary care practices.

Our blogs and events will continue to be announced via our website and newsletters, so stay tuned for details on our regular CPD events.

We have a dedicated page for you to tell us how we are doing. We believe feedback is crucial in helping us to deliver the compassionate care that lies at the heart of everything we do. So, if you have a comment or an idea, please let us know via the website. We want to hear it all – be it positive, negative or neutral. Because that is how we will continue to improve.

So take a tour around our new website, have a read all about our people and our services, and watch out for new updates. Make sure you connect with us on social media too, to stay up to date on our news – we will have a lot to share in the coming weeks and months.

Thank you for taking the time to read our latest blog.

Take care,

Team Ralph


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