Lead End of Life Coordinator + Customer Care Team
Shannon joined The Ralph from a small feline-only referral clinic where she was a full-time receptionist. Shannon has also previously worked in a customer care role for the head office of a pet care company in Central London, landing the responsibility of caring for the office dogs. It was often a challenge trying to ensure the office was still in one piece at the end of each day!
Shannon spent two and a half years travelling through Southeast Asia and Australia, spending time in a rescue centre in Thailand with the goal of experiencing backpacking culture before settling back into British life with her partner. Shannon shares her home with Spanish rescue dog Duke, accident-prone moggy Percy (who is a girl!), and rescue kitten Todd, who only answers to Toodles. Food festivals, city breaks, road trips and long countryside walks are what she spends her spare time enjoying, and Duke comes along for as many outings as possible, even though he’s mainly there for the food!